Shipping policy

📦 Shipping & Delivery Policy – Shades of Ethereal

1. Shipping Locations
We currently ship across India and select international countries. Please ensure that the shipping address provided at checkout is accurate and complete. We currently offer Cash on Delivery for orders within India. For our international patrons, we accept only prepaid orders to ensure smooth and timely deliveries.

2. Shipping Timeline

Domestic Orders (India):
Dispatched within Same day - next business day. Delivery within 3-5 business days, depending on your location.

International Orders:
Dispatched within next business day. Delivery times vary by destination and customs clearance. We accept only prepaid orders to ensure smooth and timely deliveries.

3. Shipping Charges (Weight-Based)

Free Shipping Across India

International Shipping Rates:
Displayed at checkout based on destination and weight.

4. Order Tracking
Once shipped, a tracking number will be sent to your email and phone number for live updates.

5. Delivery Delays
While we strive for timely delivery, delays may occur due to weather conditions, public holidays, or logistics issues. We appreciate your understanding.

6. Undelivered Orders
If your parcel is returned to us due to an incorrect address or failed delivery attempts, we will notify you. Re-shipping charges may apply.

7. No Returns or Exchanges
Due to hygiene and safety reasons, all products are non-returnable and non-refundable.